Set the default device within Skype for Business:.You may need to designate different devices for different purposes. Any device you designate as the default 'communication' device will only play your phone communication audio. Also, if you have previously used a different device on your computer, that device may still be set as the default.Īlso, any device you designate as the default will play all audio (both phone communication audio and all computer audio). If you try to mute your microphone and find that the other party can still hear you, or if the other party reports that your voice is coming in and out, this may be the problem. Set the default device: If you have a webcam, the default setting may be to use the webcam's internal microphone rather than the microphone on your headset.Consult your device's documentation for non-obvious mute features.

Remember to check volume controls on both your device and your computer.

Check volume settings and mute function:.

Skype for Business, try one or more of the following steps:

If you have trouble when using a headset or webcam with Use Microsoft Skype for Business to access Indiana University's UniCom service.

Skype tools options audio settings